Responsible gambling at Pin Up: limits, breaks and self-exclusion
Casino games and sports bets at Pin Up Casino should stay what they are meant to be — paid entertainment with a budget. The operator’s responsible gaming policy offers a self-check, deposit limits, cooling-off periods and self-exclusion; this page explains them and lists where to find independent help.
Quick self-check
The policy suggests five questions. Answer them honestly:
- Have you ever felt you should cut down on your gambling?
- Have people annoyed you by criticising your gambling habits?
- Have you ever felt guilty about your gambling?
- Have you ever felt remorse after gambling?
- Have you ever needed to gamble in the morning to steady your nerves or recover from losses?
No “yes” answers suggest a low risk, one “yes” a moderate risk and two or more a high risk that is worth discussing with a professional. Gamblers Anonymous also publishes a longer list of 20 questions.
Tools in the Pin Up account
| Tool | Options | How it works |
|---|---|---|
| Deposit limits | Daily, weekly, monthly | Lowering applies at once, raising after 24 hours |
| Cooling-off | 24 hours, 7 days, 1 month, 3 months | No deposits or bets; cannot be ended early |
| Self-exclusion | 1, 3, 5, 10 years or lifetime | Account locked, no promotional messages; cannot be revoked early |
Self-exclusion can be activated in the account settings or by writing to the operator’s responsible gaming address. To reopen the account after the period, a written request is needed, and the operator reminds players of the available tools and suggests a self-assessment first. If you want to close the account for reasons related to gambling problems, the Terms point to the same responsible gaming address.
Practical habits that help
- Set a budget before you play and only use money you can afford to lose.
- Do not chase losses. Raising stakes to win back money usually makes losses bigger.
- Set a time limit and keep gambling in balance with other hobbies.
- Do not play when stressed, tired or under the influence of alcohol, drugs or medication.
- Take regular breaks, especially in fast games such as Aviator or live betting.
- Keep one account to see clearly how much time and money you spend.
Protecting minors
Gambling is only for people aged 18 and over. Pin Up can request proof of age at any time and freezes accounts of underage users. If children use your devices, parental filters such as Net Nanny, CyberPatrol or GamBlock can block gambling sites.
Where to get help
- Gambling Therapy — free online support and counselling worldwide.
- Gamblers Anonymous — international fellowship with meetings in many countries.
- GambleAware and GamCare — advice, information and treatment resources.
Responsible gambling FAQ
How do I set a deposit limit at Pin Up?
Daily, weekly or monthly deposit limits are set in the account settings. A lower limit applies immediately; a higher limit takes effect after a 24-hour waiting period.
What is the cooling-off period?
A temporary break of 24 hours, 7 days, 1 month or 3 months, activated in the account settings. During it you cannot deposit or bet, and it cannot be ended early.
How does self-exclusion work?
You can block your account for 1, 3, 5 or 10 years or for life, through the account settings or by writing to the responsible gaming e-mail. Self-exclusion cannot be revoked before the chosen period ends.
Where can I get help with gambling problems?
Free, confidential help is available worldwide from Gambling Therapy and Gamblers Anonymous; GambleAware and GamCare also offer advice and support.